Shipping & Payment
Refunds, Exchanges & more
Most forms of credit card payments accepted using SQUARE.
FREE DOMESTIC SHIPPING and $5 flat-rate INTERNATIONAL SHIPPING.
Typical lead time for processing is 24 hours to three days. Certain designs may take up to two weeks; contingent on customization, availability, stock and production. I will contact you to let you know if your order surpasses the typical three day lead time.
All accessory and jewelry items are shipped securely with BINC's signature, keepsake packaging.
All orders ship Priority Mail through USPS. BINC sends all packages fully insured with tracking. All domestic orders usually take 1-2 days.
International shipping varies according to the USPS standards within your country. After you order is placed, I will contact you with full shipping details including tracking.
If you have a RUSH ORDER for something special please reach out to convo me. If it's feasible production-wise; I'm capable of completing the design and shipping overnight so you can have it within three days of placing your order.
I want you to LOVE and adore your BINC design. If you are not satisfied with your purchase, we will honor an exchange, return or boutique credit within 14 days of receipt for domestic clients or 30 days for international clients.
The item(s) should be shipped back within the given time frame, both insured and with delivery confirmation as it was received. All shipping fees will be the responsibility of the purchaser.
In the case of a return, please contact me for a Return Authorization Number and address. Custom pieces are final sale. If the returned item does not appear to be in new condition as sent and in the original packaging, we reserve the right to deny any exchange or credit. Damaged or otherwise “worn” pieces will not be accepted.
If you have a BINC body bauble in need of a “simple” repair no problem send it back and we will take care of it. We will repair things free of charge (within a year of purchase) the buyer assumes shipping charges. This time frame could be waived on an independent basis depending on the repair. We will repair any BINC body bauble beyond the year for a nominal charge to cover material costs and shipping charges. All shipping fees (to and from) will be the responsibility of the purchaser.
Some specific BINC designs are delicate as they are created from natural things or vintage components. The birch bark, feather or leather designs, to name a few. All these pieces require thoughtful attention even with wear. I impart simple instructions on how to care for them and give them ultimate longevity. When these one of a kind pieces are cared for properly they can last a lifetime!
*The scientific and metaphysical research of minerals is a hobby and something I enjoy doing. I do not claim to impart actual healing from these gemstones and metals.
Additional policies and FAQs
Wholesale clients, editorials placements, and reps are desired! Please write to inquire, the e-mail is available on my contact page. No solicitations.